Official Documents

Privacy Policy Aladdin96 – Malaysian User Data Protection

Aladdin96 is committed to protecting the privacy and personal data of every member in Malaysia. This Privacy Policy explains in detail how we collect, store, use, and safeguard your information in accordance with applicable data protection laws.

Last Updated: 1 January 2026  |  Bahasa Melayu (ms-MY)
SSL 256
Bit Encryption
PDPA
Malaysia Compliance
24/7
Security Monitoring
0
Sale of Data to Third Parties
KYC
Secure Identity Verification
Data Protection Principles

Our Commitment to Your Privacy

Six core principles that shape how aladdin96 manages and protects the personal data of every member in Malaysia.

Highest-Level Encryption

All data transmitted between your device and aladdin96 servers is protected by 256-bit SSL encryption — the same level of security used by leading banks in Malaysia.

No Data Sales

Aladdin96 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes without your explicit consent.

Your Data, Your Control

You have the right to access, correct, transfer, or request deletion of your personal data at any time. Submit your request to support@aladdin96.my and we will process it within 14 business days.

Malaysia PDPA Compliance

The aladdin96 Privacy Policy is fully aligned with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that your rights as a Malaysian user are respected and upheld.

24/7 Security Monitoring

Our IT security team monitors the aladdin96 platform infrastructure around the clock to detect and address any cyber threats before they can compromise member data.

Cookie Usage Transparency

Aladdin96 uses cookies solely to improve user experience and for internal analytics purposes. You can manage your cookie settings through your browser at any time without affecting the core functionality of the platform.

Important Note: This Privacy Policy describes the personal data collection and usage practices of Aladdin96 ("we", "the platform"). By registering for and using the aladdin96 platform, you confirm that you have read and fully understand this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

1 Introduction

Aladdin96 takes the privacy of every member on our platform seriously. As an online entertainment platform serving Malaysian users, we are committed to ensuring that all personal data you share with us is handled responsibly, transparently, and securely.

This Privacy Policy explains in detail how we collect your personal data, the purposes for which it is used, who it may be shared with, and the security measures we take to protect it. This policy also outlines your rights regarding your personal data in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia.

This Privacy Policy applies to all users of the aladdin96 platform, including website visitors, prospective members, and registered members using any of our services, including slots, Live Casino, baccarat, roulette, e-sports, and Sports Betting.

2 Data We Collect

Aladdin96 collects various categories of personal data depending on how you interact with our platform. Below is a summary of the data we may collect:

2.1 Data You Provide Directly

  • Registration Information: Full name, date of birth, Malaysian phone number, email address, and password.
  • Identity Verification Documents (KYC): Copies of MyKad, bank statements, or utility bills when requested for verification purposes.
  • Financial Information: Payment method details such as your DuitNow account number, Touch 'n Go eWallet phone number, GrabPay, Boost, ShopeePay, or FPX banking account (Maybank2u, CIMB Clicks).
  • Communications: Any messages, complaints, or feedback you submit to our support team.

2.2 Automatically Collected Data

  • Device Data: Device type, operating system, phone model, and unique device identifier.
  • Network Data: IP address, internet service provider (ISP) name, and approximate location based on IP.
  • Activity Data: Gaming history, transaction records, login frequency, and platform usage patterns.
  • Cookie Data: Session information, user preferences, and website usage analytics data.

Minimum Data Collection: Aladdin96 only collects data that is strictly necessary to deliver our services. We follow a "data minimisation" principle — we will not request information beyond what our operational and legal compliance needs require.

3 How We Use Your Data

The personal data we collect is used solely for lawful, clearly stated purposes. Below is a breakdown of how aladdin96 uses member personal data:

Purpose of Use Type of Data Used Legal Basis
Account management and identity verification Name, date of birth, MyKad, email address, phone number Contract performance
Processing of deposits and withdrawals Payment method details, transaction records Contract performance
AML and KYC Compliance Identity documents, financial information Legal obligations
Service improvement and personalisation Activity data, usage patterns, cookies Legitimate interests
Service communications and promotions Email address, phone number Consent / legitimate interests
Fraud detection and platform security IP address, device data, activity records Legitimate interests

We will not use your personal data for any purpose not listed above without obtaining your consent first. If you wish to withdraw consent for any specific purpose, please contact us at support@aladdin96.my.

4 Information Sharing

Aladdin96 does not sell or disclose member personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share your data with certain parties:

4.1 Trusted Service Providers

We may share necessary data with third-party service providers who help us operate the platform, including:

  • Payment processors that facilitate transactions via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX
  • Licensed identity verification (KYC) service providers
  • Cloud infrastructure and hosting providers with certified security compliance
  • Gaming software providers and live casino platform providers that have entered into confidentiality agreements with us

All third-party service providers are required to comply with strict data security and confidentiality standards under their contractual agreements with aladdin96.

4.2 Legally Required Disclosures

Aladdin96 may be required to disclose your personal data to the relevant authorities in the event that:

  • Required by court order or legal obligation in Malaysia
  • Required for fraud investigation, money laundering, or financial crime purposes
  • Required to protect the safety of users or the general public

Our Guarantee: In all data-sharing situations, aladdin96 discloses only the minimum information necessary. We ensure that your data is protected by appropriate data protection agreements with every third party involved.

5 Data Security

Aladdin96 continually invests in the latest security infrastructure to ensure members' personal data remains protected at all times. Our technical and organisational security measures include:

  • 256-bit SSL/TLS Encryption for all data in transit between your browser and our servers
  • AES-256 Encryption for sensitive data stored in our databases
  • Two-Factor Authentication (2FA) available to all member accounts as an added layer of security
  • Real-time threat monitoring by our cybersecurity team 24 hours a day, 7 days a week
  • Regular security audits by a qualified independent cybersecurity firm
  • Strict internal access controls — only authorised staff may access member data, strictly on a need-to-know basis
  • Encrypted data backups stored in a secure, redundant location

Shared Responsibility: While aladdin96 takes all reasonable precautions, no online system can be guaranteed 100% secure. You also play an important role — keep your password strong, unique, and never share it with anyone. Never click on suspicious links claiming to be from aladdin96.

6 Data Retention

Aladdin96 retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Retention periods vary depending on the type of data and applicable requirements:

  • Active account data: Retained for the lifetime of your active aladdin96 account
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and taxation legal requirements
  • KYC Documents: Retained for a minimum of 5 years after account closure, in line with AML compliance requirements
  • Support communication logs: Retained for 3 years for dispute resolution purposes
  • Cookie and analytics data: Retained for no longer than 13 months

Once the retention period ends, your data will be securely deleted or anonymised so it can no longer be linked to your identity. The deletion process is carried out using methods that meet industry security standards.

7 Your Rights

As an aladdin96 member and user in Malaysia, you have the following rights regarding your personal data under PDPA 2010:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 working days.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request prompt correction through your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your personal data when it is no longer required, subject to any applicable legal retention obligations.

Right to Object to Processing

You may object to the processing of your data for specific purposes such as direct marketing at any time, without affecting your core account services.

Data Portability Rights

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider where applicable.

Right to Withdraw Consent

You may withdraw consent for consent-based data processing at any time. Withdrawal does not affect the validity of any processing carried out prior to that withdrawal.

To exercise any of the rights above, please contact us at support@aladdin96.my by clearly stating your request. We will process your request within 14 working days.

8 Cookies & Tracking Technologies

The aladdin96 platform uses cookies and similar tracking technologies to enhance the user experience and gather internal analytics data. The types of cookies we use include:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting data on how you use the platform to help us improve the overall user experience.
  • Functional Cookies: Storing your preferences such as language, display settings, and login details for a smoother experience.
  • Analytics Cookies: Used to understand platform traffic and usage patterns for internal improvement purposes only.

You can control and manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the performance or functionality of some parts of the aladdin96 platform.

9 Child Safety

Aladdin96 maintains a strict policy that our platform is for users aged 18 and above only. We do not knowingly collect or process personal data of individuals under the age of 18.

Should we discover that personal data of a child has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. If you have reason to believe that a child has registered an account on our platform, please contact us at support@aladdin96.my immediately.

10 Policy Amendments

Aladdin96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Members will be notified of any material amendments through:

  • In-platform notifications within your aladdin96 account
  • Notification email to your registered address
  • A clear notice on the homepage of our website

The "Last Updated" date at the top of this page will always reflect the latest version of this policy. We encourage you to review this page periodically. Continued use of the aladdin96 platform after any amendments take effect will be considered your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

Aladdin96 Data Protection Officer
Email: support@aladdin96.my
Response Time: Within 24 hours (business days)
Language: Bahasa Melayu & English

We are committed to handling every privacy enquiry with the utmost seriousness and professionalism. Your trust is aladdin96's most valuable asset, and we will never take lightly our responsibility to protect the privacy of every member in Malaysia.

Your Data Is Safe. Join aladdin96 Today.

Register a free account and start enjoying the best online casino experience in Malaysia, with full confidence that your privacy is always protected. Deposit from as little as RM30 via Touch 'n Go, GrabPay, or DuitNow.

This platform is for entertainment purposes only and is intended for users aged 18 and above. If you need assistance, visit our Responsible Gaming page us.

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